You people may be thinking that I
will be writing about civil engineering project like building or tower and comparing
them with their height, location & their structure.No friends, I will be
writing about management, how it functions and what actually happens inside
with an example of Tower, not the concrete tower but a small tower made by the
small cubic toys.
Dr. Mandi came in our class and
started distributing small cubes,we all were amazed and eager to know what
Dr. Mandi had in his mind for the class. He asked us various question about
craftsmanship and organization And to explain differences between these too
he asked in the class to build a tower using the cubic blocks and for this a
person has to pay Rs.500/- hearing this most of the students were annoyed. Later
on a student agreed to Dr. Mandi’s condition.
He just collected the cubes from
different people and started building the tower by placing one cube over the
other. He was placing the cube very cautiously, so that the tower can be made as high as
possible and it doesn't fall down. He was able to place about 16 cubes and then
he gave up. This was the C Tower(i.e. a craftsmanship tower) Dr. Mandi then explained
about Craftsmanship, how effectively a single person can do a job. Person who is involved in a single work and is an expert in that can complete
the job in a stipulated time. An exact definition of Craftsmanship would be the
art of doing something using the personal skills. In craftsmanship, the whole
process of developing a product (good or service) is managed and executed by
one single person, e.g. cobbler, tailor etc.
Dr. Mandi called 8 people from
the class and asked them to build the same tower with a condition that only one
person will touch the cubic blocks and others will have to do the other work,
all the 8 people then started dividing the work among-st them, but they were
confused what will the other 7 people do
when only one person is allowed to touch the blocks. And there was a quarrel
over work distribution./Fom this we learn that the same process happens
inside the industry and the people responsible for this are the top management,
because they are not able to distribute the work properly, due to which lots of
problems arise. Then Dr. Mandi came forward as their boss and distributed the
work. One of the person was asked to close his eyes with help of a cloth and
another student was standing beside him, guiding him to place the cubes one by
one since the person was blindfolded. And the 6 other students were kept for
observation, while that person was placing the blocks all the 6 people were
interfering in between them, and creating more and more hurdles, with this they
were able to place not more than 7 blocks. This was the M Tower (i.e. a tower
made with the help of managers)
Then Dr. Mandi told that this how
most of the middle managers create problems not only for themselves but also for the top
management and also to the workers. As in the above case the worker was blind
folder so he was not aware of what was going around and what work he was doing,
he was just following the boss orders without any questions, and the middle
managers were interrupting him in the middle of the work. This affects organization in productivity and quality also, the TOP management needs to take
care that the work needs to be effectively distributed till the bottom of an organization,
then only it will work properly.