Friday, June 21, 2013

Difference Between C Tower & M Tower




You people may be thinking that I will be writing about civil engineering  project like building or tower and comparing them with their height, location & their structure.No friends, I will be writing about management, how it functions and what actually happens inside with an example of Tower, not the concrete tower but a small tower made by the small cubic toys.
Dr. Mandi came in our class and started distributing small cubes,we all were amazed and eager to know what Dr. Mandi had in his mind for the class. He asked us various question about craftsmanship and organization And to explain differences between these too he asked in the class to build a tower using the cubic blocks and for this a person has to pay Rs.500/- hearing this most of the students were annoyed. Later on a student agreed to Dr. Mandi’s condition.

He just collected the cubes from different people and started building the tower by placing one cube over the other. He was placing the cube very cautiously, so that the tower can be made as high as possible and it doesn't fall down. He was able to place about 16 cubes and then he gave up. This was the C Tower(i.e. a craftsmanship tower) Dr. Mandi then explained about Craftsmanship, how effectively a single person can do a job. Person who is involved in a single work and is an expert in that can complete the job in a stipulated time. An exact definition of Craftsmanship would be the art of doing something using the personal skills. In craftsmanship, the whole process of developing a product (good or service) is managed and executed by one single person, e.g. cobbler, tailor etc.


Dr. Mandi called 8 people from the class and asked them to build the same tower with a condition that only one person will touch the cubic blocks and others will have to do the other work, all the 8 people then started dividing the work among-st them, but they were confused what will  the other 7 people do when only one person is allowed to touch the blocks. And there was a quarrel over work distribution./Fom this we learn that the same process happens inside the industry and the people responsible for this are the top management, because they are not able to distribute the work properly, due to which lots of problems arise. Then Dr. Mandi came forward as their boss and distributed the work. One of the person was asked to close his eyes with help of a cloth and another student was standing beside him, guiding him to place the cubes one by one since the person was blindfolded. And the 6 other students were kept for observation, while that person was placing the blocks all the 6 people were interfering in between them, and creating more and more hurdles, with this they were able to place not more than 7 blocks. This was the M Tower (i.e. a tower made with the help of managers)











Then Dr. Mandi told that this how most of the middle managers create problems not only for themselves but  also for the top management and also to the workers. As in the above case the worker was blind folder so he was not aware of what was going around and what work he was doing, he was just following the boss orders without any questions, and the middle managers were interrupting him in the middle of the work. This affects organization in productivity and quality also, the TOP management needs to take care that the work needs to be effectively distributed till the bottom of an organization, then only it will work properly.



Thursday, June 20, 2013

The X and Y Manager

You may be thinking that here I will be solving math by assuming X & Y as the unknown quantities of algebra. Nope my friends I am talking about the different kind of managers in an organization. This theory was created and developed by DOUGLAS MCGREGOR in organization behavior and management. They describe two contrasting models of workforce motivation. Theory X and Theory Y have to do with the perceptions managers hold on their employees, not the way they generally behave. It is attitude not attributes.
Mcgregor's X-Y Theory remains a valid basic principle from which to develop positive management style and techniques. McGregor's XY Theory remains central to organizational development, and to improving organizational culture. McGregor's X-Y theory is a salutary and simple reminder of the natural rules for managing people, which under the pressure of day-to-day business are all too easily forgotten.


THEORY X ('AUTHORITARIAN MANAGEMENT' STYLE)
Theory X assumes that employees are naturally unmotivated and dislike working, and this encourages an authoritarian style of management. According to this view, management must actively intervene to get things done. This style of management assumes that workers:
  • Dislike working.
  • Avoid responsibility and need to be directed.
  • Have to be controlled, forced, and threatened to deliver what's needed.
  • Need to be supervised at every step, with controls put in place.
  • Need to be enticed to produce results; otherwise they have no ambition or incentive to work.

THEORY Y ('PARTICIPATIVE MANAGEMENT' STYLE)
Theory Y expounds a participative style of management that is de-centralized. It assumes that employees are happy to work, are self-motivated and creative, and enjoy working with greater responsibility. It assumes that workers:
  • Take responsibility and are motivated to fulfill the goals they are given.
  • Seek and accept responsibility and do not need much direction.
  • Consider work as a natural part of life and solve work problems imaginatively.



Let’s Analyze this 4 cases-
1) Theory X Manager assume LAZY workers as LAZY and make them work
2) Theory X Manager assume NOT LAZY workers as NOT LAZY and make them work
3) Theory Y Manager assume LAZY workers as LAZY and make them work
4) Theory Y Manager assume NOT LAZY workers as NOT LAZY and make them work

1)Theory X Manager assume LAZY workers as LAZY and make them work
When LAZY workers are made to work by Theory X Managers, they use authoritarian ways to deal with them. Managers try to get work done by frightening the workers, workers work just for the sake of their job and to avoid getting fired.  But in such a case, both the Worker and Management is at loss. In all,the whole organization suffers.
  • There is lack of innovation and new ideas as work is seen as a burden by workers.
  • Management gets more and more negative and hopeless towards the workers and their business.
  • Lack of responsibility on workers side
  • Workers stand against the management and risks the business.
  • Instead of making the workers realize their wrong attitude, management makes them develop retaliative approach.
2) Theory X Managers assume NOT LAZY workers as NOT LAZY and make them work
This case can have even more devastating consequences. Manager knows that worker is NOT LAZY, but his authoritarian approach and his lack of realization can lead to :
  • Lack of innovation and new ideas: Though company has workers who can give great ideas, but they fear the management and do not participate in communication
  • Waste of useful human resource
  • Workers avoid taking roles and responsibilities just to be on the safe side.
  • Stagnant business practices despite availability of resources
  • Growing discomfort, dissatisfaction and insecurity among the workers.  
  • Though performance based rewards are given, but the rewards won't bring personal satisfaction to the workers 
3) Theory Y Managers assume LAZY workers as LAZY and make them work
Theory Y Managers are hopeful. They try to reward, motivate and support the workers. The implications of such management can be:
  • Lazy workers get motivated and try to change their attitude towards work
  • Lazy workers realize the values of the company
  • Lazy workers realize their role and responsibilities in the company. They start communicating their ideas which are most welcomed by the management.
  • Timely perks, appreciations boosts the morale of such workers and as time progresses they turn out to be efficient workers. 

4) Theory Y Managers assume NOT LAZY workers as NOT LAZY and make them work
The implications of such management are:

  • Workers are given good roles and responsibilities and expected to deliver the same.
  • Workers try to bring up their ideas and innovations on the common platform which are respected and discussed.
  • Workers feel secured and comfortable. The personal satisfaction and monetary rewards make employees happy.
  • Such practices develop Theory X principles in the workers itself and they practice the same when they reach top management.


What type of Manager you should be depends upon the environment you are working. But the research says the type Y managers are successful because they don't force their workers and are ever encouraging. this practice is now being followed in most of the industry and it is yielding results.


FIRST DAY AT NITIE “AAJ KI ROTI AAJ HI KAMAO”


The day began at 6.30 and a walk around the pond just filled enough energy for the day. The lecturers began from morning 9AM till 6PM. The classes began with one of the most famous professor of NITIE, Prof. Prasad also known as Dr. Mandi.
Ever herd from a prof. that you can record my video and take photos when I am taking lecture I guess NO, but Prof. Mandi is different  he wants that not only the students who are in nitie should know but also other students who don’t get chance to be at nitie should learn. His way of thinking about educating young India is quite different, he just wants that people should use the technology to educate the masses.Dr. Mandi is one the most  lively professor I have seen in my life. And  has a unique way of teaching his class. .
As soon as he entered the class he gave some toys which he had brought with him, a plastic butterfly, a globe and allowed the students to play with them, which made me think what the hell is going on in a lecture, but later on he asked a student to sell the same toy to another student for Rs.70, but then he said a Manager should be able to sell it at a cost of Rs.500. and I was stunned for a second, but it made me realize that this how a mandi works where people are fooled, and it made me think why he is famous as Dr. Mandi. 





His mantra for the day was “AAJ KI ROTI AAJ HI KAMAO”. Many people may be having this question that what about future planning then???  Yes there should be future planning but the first and foremost thing is that you should be able to earn money for the day and then think about the future. While we are study in the college we should start our own enterprise and make our own earning and should not be a burden on the family. Many students from this college had started their enterprise when they were in the college and now they have grown it into a big business. His main motto being that we should be entrepreneurs and earn our living.
The other side we can say that we should be self-dependent in every aspect, and the spoon feeding is destroying us, and the NITIE students shouldn’t strive for placement  but rather make their own enterprise, and we should be competent enough to give placements to others. Then his favorite mantra is   "socho becho,becho sikho,shiko socho" .i.e. a typical Mandi style. He then gave examples of NITIE alumina who made big while being in the campus.
It’s really fun when we have prof. like Dr. Mandi who teach students with full enthusiasm, the day didn’t stop there we had another lecture lined up which was a rocking one with a song played in the class, the famous  “Another brick in The Wall” (The famous song by Pink Floyd ).This how the principle of Organization Management was taught to us in a completely different but an enjoyable way.


STARTING OF A NEW LIFE

Standing in the middle of a college campus  that has one of the best greenery compared to the other b schools of  INDIA  and also not to say one the best faculty for its flagship program of industrial management. Yes, you are right,I am talking About NITIE(National Institute of Industrial Engineering) located in Mumbai near Powai lake.
    I came to Mumbai on 13th June 19, 2013 in morning and was welcomed by Mumbai rain, (it became more famous after the 26th July floods). It was raining heavily as I arrived in the campus. 13th being the registration date, every one started arriving one by one. The whole registration process got over by 3pm and after that I was trying to arrange my luggage inside the Hostel room. It was still raining outside, after a while  rain stopped and I along with my roommate went for a walk and started exploring the campus.
The best thing about the campus is, it is located on a hill between Powai lake and Vihar lake, this gives a mesmerizing view(from the MDP hostel) and you just forget that you are in Mumbai that is known for its skyscrapers or we can say a concrete jungle. And it makes me fall in love with this college. The other best thing is, there is a pond in the campus itself known as NITIE sarovar which has a walkway around it, one of the nice place for joggers. 


After that it was time to enjoy “Life at NITIE” i.e. night life. After the dinner all the students were trying to know each other and their background where they worked and their native places. I was feeling as a minor as I was a fresher and most of them had a work ex of more than 2 years. Then found some friends who were also in the same boat as I am, a sigh of relief for me. After that had a walk around the pond and the feeling was a heavenly one that cannot be expressed in words.

After that the 3 days were very fun with the Team Impact who made sure we people have a great time at NITIE and adjust to life at NITIE.